Raye has been an integral part of the Northcote team for more than 15 years, bringing a wealth of experience and dedication to her role. Beginning her journey alongside Gino in accounting and bookkeeping, she developed a deep understanding of the financial and operational aspects of the business. Over time, Raye’s role evolved naturally into Operations and Administration, where her strong organisational skills and leadership abilities truly shine.

As our Operations Manager, Raye oversees the day-to-day running of the office, ensuring every process runs smoothly and efficiently. She plays a pivotal role in supporting our team to deliver the highest level of service to our valued clients. Raye also works closely with the Property Management department, providing coordination and guidance that empower team members to reach their full potential. Her focus on professional development encourages continual learning, collaboration, and growth across the business.

With her exceptional attention to detail and commitment to operational excellence, Raye ensures that our clients, renters, and team members all receive seamless, professional, and responsive support. Her ability to streamline systems, enhance efficiency, and maintain compliance helps keep our office running at peak performance.

Whether it’s refining internal processes, managing workflows, or supporting the team through day-to-day challenges, Raye is at the heart of our operations. Her leadership and proactive approach make her an invaluable asset to the Northcote team and a trusted point of contact for clients and colleagues alike.