Emma has been an invaluable member of Team Ockerlander since she joined in 2023. With a rich background and years of experience in customer service, she seamlessly stepped into her role as Front Office Manager, bringing a "can do" attitude that truly sets her apart.

Emma takes immense pride in her work, treating every task—no matter how small or challenging—with the utmost dedication. Her efficiency and ability to prioritise tasks with minimal supervision

are remarkable. Whether it's managing day-to-day operations or handling unexpected challenges, Emma consistently demonstrates her capability to work well under pressure, a crucial trait in the high-demand environment of McGrath.

Her professionalism and meticulous approach ensure that all responsibilities are executed to the highest standard. Emma’s contribution to the team goes beyond her role; she embodies the core values of excellence and reliability, making her a key asset to the organisation.