Passionate, productive and renowned for his ability to lead, Craig Spence brings a wealth of experience to his role as General Manager in Operational Excellence within the McGrath Pyrmont office. Successfully building and leading high-performing operational teams, delivering process improvements that drive revenue growth, and increasing efficiency whilst ensuring the best possible outcome, Craig strives to assist the business in reaching its strategic goals. An effective communicator, he is smart, innovative and customer focussed in his approach. He promises maximum attention, enthusiasm and professionalism in all interactions, displaying an effective and positive track record when working with colleagues and stakeholders alike. Craig Spence felt the McGrath name was synonymous with success in real estate. He had previously dealt with McGrath agents on his own personal property journey and was excited at the prospect of becoming an integral part of this high-end brand.