Warm, nurturing and highly experienced, Carmen Grima brings over 20 years of industry knowledge to her role as Client Service Manager to Team Benjamin at McGrath Castle Hill. Passionate about creating seamless client experiences, Carmen thrives on supporting agents behind the scenes, ensuring every detail is carefully managed for smooth and successful outcomes. With a background in both real estate administration and corporate environments, she is known for her ability to stay organised and calm under pressure. Carmen’s dedication and team-first mindset were recognised when she was awarded Agent Support of the Year – a testament to her unwavering professionalism and care. Drawn to McGrath for its reputation, culture and commitment to excellence, Carmen is proud to be part of a collaborative team where people and performance matter. When she’s not in the office, she enjoys spending quality time with her family and sharing her love for traditional Italian cooking, using cherished recipes passed down through generations.