Holiday Property Manager
Approachable, efficient and professional, Nikki Shone is dedicated to providing outstanding service to all those she deals with. With a strong background in tourism and superior local knowledge, Nikki enjoys interacting with guests and landlords, developing long-term relationships so they can feel relaxed and confident throughout the holiday letting process. She believes in open communication and ongoing feedback so her clients are fully aware of how their property is progressing on the holiday rental market. Nikki's personable manner, unsurpassed customer service skills and ability to simplify and solve problems, ensures any issues are resolved promptly and with minimal fuss to all parties. Nikki is proud to be part of the McGrath network as Holiday Property Manager for the Coffs Coast region, where her passion for the area is utilised in order to deliver the highest level of care to her clients.
"Great team to deal with, always a quick response, very accommodating."
"Wonderful apartment, exceptionally well appointed, better than described, hopefully able to stay in the future. McGrath is very accommodating & helpful. Nikki was superb."
"Very easy to deal with regarding our booking and would be very happy to book with them again."
"'Coastal Retreat’ met all the logistical requirements of 3 families under 1x roof with 5x adults, 5x children and a Labrador! Walking access to beach and coffee were high priorities and were well passed. McGrath were very responsive throughout the whole process i.e. pre booking, in residence and post booking."
"We really enjoyed our stay at The Peninsula. The staff in the office were very friendly & helpful the couple of times I came in to ask questions. Emails & phone calls answered quickly."
"Highly recommended as Holiday Management Agents. I’ve had a long association with them, finding the staff to be very professional in all dealings. Nothing is too much trouble and if an issue arises it is dealt with promptly to the satisfaction of both the owner & client. The friendly and courtesy manner is above reproach and a pleasure to deal with. Contractors that they use for maintenance are professional in their work with competitive prices."
Neville and Gail Islip
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