Known for offering personalised customer service to her landlords and tenants, Jennifer Coles is a highly respected member of the Southport office’s property management team. Her experience and expertise mean she can assist a broad range of people with their varied residential needs, and she takes great pride in helping young families secure their ideal rental properties. Quick to progress from Leasing Consultant to Senior Property Manager, Jennifer’s dedication to her work is unquestioned. Keen to continually improve her impressive industry knowledge, she aims to provide standout service for her clients. What truly sets her apart though is her attention to detail. Recognising that each home is different, she is willing to tailor her approach for every new owner or tenant to help them achieve their specific goals. Sharing McGrath’s commitment to excellence in property management, Jennifer Coles is an honest, insightful professional to contact regarding any of your property needs.
"I would like to leave great positive feedback with regards to Jennifer Coles. Although she has only taken on my account most recently and only been part of the McGrath group in a short time. I'd like to say she has done a great job, being very polite informative, up to date and on top of things. This has given myself extra confidence my property is being better managed."
"In the past week I have spoken to Jennifer several times regarding her concerns over my tenant and her rent arrears. She provided advice on how she would like to handle the situation, I can honestly say Jennifer’s approach was a breath of fresh air and a welcome relief, after having had around 5 different property managers over the past 5 years, who never really got on top of the rent arrears situation"
"If not for the outstanding competence and professionalism of Jennifer Coles in managing the exit of this tenant and blocking bond recovery, my losses would have been much more. If I ever did require rental management with McGrath again, it would only be if Jennifer Coles was managing my account. Jennifer is very competent, professional and a great asset to your organisation."
"There were some moments where I thought this day would not happen but it has thanks to the two of you. I appreciate the help you both have done to ensure we did not slip on settlement. Again thanks for all your help. I was frustrated on many occasions particularly as I was not on the Gold Coast and could not manage things on the ground."
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