To whom it may concern.

Recently my wife Sue and I decided to sell our family home of the past 11 years. Our home was a federation home in Thirroul. After having several discussions with various other agents we decided to use Troy and his team at McGrath agents Thirroul. We found that troy shared the same passion for our home’s period features as we did. His enthusiasm for his job and commitment to getting us the best price was second to none. We felt that troy’s communication with us was amazing and his knowledge of the local market is outstanding. His sale strategy that he spoke to us about was right on the mark and he secured us the price we were asking for in a small time frame in what was at the time a difficult market. Both my wife sue and I have bought and sold property before and have never been impressed by an agent as much as we were by troy. We felt that nothing was too much trouble and that we were kept in the loop the whole time, we strongly felt that he was working for us. I would not hesitate to use Troy again in the future and would strongly recommend him as an agent. His professionalism,integrity,honesty,energy and trustworthiness are qualities of his that would be the envy of  his peers. Overall he made a trying time far less stressful.

Yours Sincerely

 Steve and Sue Garcia

 

Dear Troy,

We just wanted to take a moment and write to you and let you know how thankful we are for all your expertise at selling our home in Bulli.

Due to work commitments we were unable to stay in our home and were looking for an agent that we could trust and know had our best interests at heart, someone who be honest and trustful with us and explain the ins and outs of auction as we went along.

We found that in you.

Thank you for always giving us daily reports over the phone and weekly updates via email, at all times we felt included and up to date with progress of the sale of our home. Never once did you talk the price of our home down but was honest in how the market was responding and allowed us to make our decisions on auction day.

We would also like to thank you for helping the buyers on the day and McGrath Thirroul worked like a well oiled machine on the day, always working for us. Very impressed.

Finally thank you for always keeping your sense of humour in a very stressful time, it was very much appreciated.

Kind regards and thank you for a successful sale of our home.

Tash, Kris, Lilly and Edward

 

My husband and I recently sold our house with Troy McNeice of McGrath Thirroul. We entered the process of selling our home of twenty-two years with great trepidation but ended with a newfound confidence in the real estate industry. Troy’s proposed marketing campaign challenged the sales strategies of the more traditional real estate organisations in the Illawarra by placing an emphasis on what initially appeared to be expensive advertising. This might have deterred us but for Troy’s convincing rationale and the quality McGrath brand, which has dominated the Sydney market since the 1990s. We made the decision to take a leap of faith by making the financial investment, and it paid off because we achieved a terrific price for our property in a difficult market.

At a more personal level, Troy deserves to be congratulated for his mammoth effort throughout the campaign. Put simply, he was thorough in every respect. Troy returned all phone calls immediately, responded to a long list of questions patiently, and gave advice thoughtfully. Even on his days off, Troy received phone calls with a sensitivity and sense of humour befitting the best agents in the business. Whilst he was working hard to secure the ultimate outcome for us, Troy never compromised his values and, at all times, operated ethically. For this reason alone, we were impressed and very grateful. The positive attitude he demonstrated gave us confidence and helped us to relax throughout the marketing, open house and negotiation phases.

The level of service Troy provided following the exchange of contracts was stunning. He had nothing to gain financially once our house was sold but continued to offer guidance as we set out to purchase a new property. Troy’s assistance could only be interpreted as an act of good will, a rare quality in today’s commercial world.

For these reasons, we highly commend Troy McNeice as an outstanding communicator, a progressive real estate agent and an individual to be trusted.

M & L Crawford