Hi Nick

"Before the week gains too many more days, I would like to extend a very heartfelt Thank You for all of your work that you did in making the auction of my much loved unit the success that it was on its' Auction day.

As you know, I have a huge admiration of the brand called McGrath before we even met but the absolute pleasure at the end of the day, was the confidence & professional that you inspired me with from the first appointment day until when the Auctioneer called Sold - if you were the Captain of a Ship, I would have every confidence in you sailing through any rough seas should we have encountered them.

You are a fantastic ambassador for your company.

Your knowledge of your job was completely unsurpassed and your realistic approach to what the task was always grounded me in what was a very emotional time for me.

Thank you also for your diligence with the updates that you always provided me with during the course of the journey.

I will proudly recommend you and your service to anyone I come into contact with through my network of personal and business friends - an absolute pleasure to have worked with you - you are One in a Million!

Very best regards

Allan Burns

 

Re: Auction – 5 Spencer Street, Sefton

"My name is Karen Jacobs and it with great great pleasure that I wrote this thank you note to your company but especially for one of your agents, Nick Coundouris from your Parramatta office.

I will start by confessing I do not think I am a person who is easy to please when it comes to standards and quality of service. I carry a strong background in customer and quality service and do not mind admitting I classify myself as a bit of hard task master!

When I first spoke with Nick he was very easy to communicate with and on our first meeting really showed me how he meant to go on with his ‘above and beyond’ service. Nick removed a number of horrid spiders from the front of the vacant property which obscured access by massive webs that the spiders housed themselves in! It was night time with no lighting but he persevered with his iPad light, no less and removed the obstructions with great bravery so we could gain access!

When Nick presented his campaign for the possible listing he understood and conveyed his information and research with confidence, all the while conveying great pride in the McGrath brand.

The sale of my parents property was not without its complications, as decisions made regarding the sale of the property had been placed in the children’s house (4 of us) known to Nick as ‘The Committee’. Nick managed every situation (and there were a few from The Committee) with ease and professionalism at all times. Nick drove into the CBD and my home in the Inner West on a number of occasions to present his comprehensive and concise weekly updates and The Committee constantly informed along the way with the progression of the campaign.

On the day of the auction there was much support for Nick and our family from the McGrath Parramatta office which we greatly appreciated and Auctioneer Scott Kennedy-Green did not leave a dollar in a pocket of a bidder resulting in a $25,500 over reserve result!

I have no hesitation in recommending Nick Coundouris or McGrath Estate Agents to anyone with real estate needs. My mobile number is 0416 112 770, please feel free to use me as a reference.

Once again, on behalf of The Committee and my mother Rita Jacobs, Thank you."

Kind regards, Karen Jacobs - Sefton

Re:  Nick Coundouris

Sale of 1/14 Reid Avenue, Westmead

"We would like to take this opportunity to express our appreciation for all of the hard work and commitment that Nick Coundouris put into marketing and selling our investment unit at Westmead.

We believe it was because of Nick’s diligent efforts and professionalism that we were able to achieve a successful result.

Nick consistently guided us through the entire process and on many occasions it was evident that he was providing us with services beyond the call of duty. We felt involved at all times throughout the sale and we attribute our stress-free experience to the pleasant, sincere and honest character of Nick in all of our dealings.

We would have no hesitation in recommending Nick’s services and are confident we would use him in future."

Yours faithfully, Julian & Mary Ugarte - Reid Avenue, Westmead

Dear Nick

Auction: 6 Joseph Street, Blacktown

“We are pleased to express our sincere thanks and appreciation to Nick Coundouris and the McGrath staff for their reassuring, professionalism and courteous manner in which the sale of our property was conducted. We have no hesitation in referring Nick and the McGrath staff to any enquires, congratulations on a fine team effort.”

Your faithfully, Maria and Mario Dosen - Joseph Street, Blacktown 

Dear Nick

"On behalf of Hanna and myself, we would like to thank you for all your hard work and help in selling our property in Greystanes.

After ‘interviewing’ several agents, your professionalism, attitude and knowledge of the market stood out. From the very start we were confident you were the right man for the job. You went the extra mile and not only sold our house in just over a week but also negotiated a fantastic price. Your updates and constant feedback took away any worries or stress of selling a home.

We have no hesitation in recommending you to anyone else who is looking to sell their home. We wish you all the very best in the future and once again thank you."

George and Hanna Wilczewski - Grevillea Crescent, Greystanes

Dear Nick

"Thank you so much for quick sale of both of our houses. You kept us well informed at all times. Your professionalism was outstanding and they say that moving house is stressful but you made it smooth and stressfree. The weekly conference we had with you was so helpful, especially the feedback from the potential buyers. "

Richard and Anna Dale - Tulip Street & Sedgman Street, Greystanes

Hi Nick & Nick,

"Please accept the following as a testimonial for the quality of your services.

Before approaching Nick Rigas and Nick Coundouris, we found the prospect of selling our property a challenging one, especially when the market is so unpredictable. 

We would like to thank both Nicks for making this experience a less stressful one for us. Their upfront honesty and approachability was second-to-none. They instilled plenty of confidence in us that the unit will sell and put in plenty of hard work, commitment and dedication in ensuring that it would. 

The way they kept us up-to-date with regular follow-up phone calls and buyer feedback reports was very much appreciated and done with utmost professionalism. The way they carried out their marketing and selling strategy was first-rate and it paid dividends in the end.

In our initial dealings with McGrath, my wife and I had hoped that our expectations would be met. Yet to our delight, with the hard work and professional approach that both Nicks put in to our selling campaign, our expectations were not only met, but exceeded: An Auction result that left us stunned and ecstatic. We could not have hoped for a better result!

Thank you Nick Rigas and Nick Coundouris. Rest assured, you will be recommended to friends, family and acquaintances. You will be our first point of contact for any real estate needs we require in the future."

Michael & Karina Givorshner- Croydon Ave, Croydon Park

Dear Nick 

"Just want to let you know that I was extremely satisfied with your professionalism in the way you dealt with the sale of my home. I compared you with other real estate agents in the area and you certainly went the extra mile to what the other agents did.

I have no hesitation in recommending you to anyone else that is looking to sell their home.

Good luck in the future and thank you again for your efforts."

Regards

Mark C - Greystanes

Dear Nick,

"Charlie and I would like to thank you for your enthusiasm and professional manner in which you carried out in the selling of our home at Greystanes. Your hard work at all the open house times and at the auction was very appreciated. We would also like to thank the team at Mcgrath for the great result. Much thanks to all.

PS. The light on the for sale sign was really good."

Yours sincerely,

Marg and Charlie Wright - Tulip Street, Greystanes

Hi Nick

"Thank you for helping me buy my house. I felt you understood my situation and went out of your way to help me buy the house.

Your personalised service made me feel very accommodated. I am extremely grateful you have also taken the responsibility of selling my unit.

I KNOW YOU ARE THE BEST AND AN EXCELLENT REAL ESTATE AGENT. AAA+++

I would highly recommend you to anyone. Please feel free to give my phone number, should you need a referrals.

A big, super, duper Thank you"

Sandy Singh - South Wentworthville

Dear Nick,

"I wanted to write to let you know how much I appreciated your help and professionalism during the sale of my home in Guildford.  It was a very nerve racking time for me but you handled it with care and patience and were able to guide me through the process.  You kept me informed of every step and offered constructive feedback to enable us to achieve an excellent result at auction in a very challenging market.

I would have no hesitation in recommending you to friends and family who were looking to sell and if I ever sell again I will definitely call on you to do it!

I hope you and your family have a lovely Christmas and safe and prosperous New Year."

Many thanks,

Marissa Lord - Harold Street, Guildford

Dear Nick,

"Grace and I would like to thank you for the professional and effective way you helped us with the sale of our property from start to finish. Also how easy it was because you were in contact with us all the time. A professional job well done by you Nick. Thank you very much!" 

Yours sincerely,

Grace & Paul Fenech – 12 Warrah Place, Greystanes

Dear Nick

"Thank you for coming through for us with the sale of our home. At the start we didn’t think an evening open house and in the middle of the week would work... but you were right! Getting us a very good price! 

We will be eternally grateful for all your help and will have no hesitation in passing other sellers onto you..."

Yvonne and Ron Dale – Greystanes

Dear Nick, 

"Now that the dust has settled on the sale of my home I am writing to thank you for your help in gaining what I believe was an exceptional price. We discussed what I thought was a fair price early on in the process but with your advice and guidance on presentation that price was far exceeded. 

It only took a little effort at each open home to present to the best possible advantage. Yourself and the staff from Mcgrath acted with integrity and professionalism and I could not speak more highly of the manner in which everything was conducted. 

I appreciated that you were in contact almost daily giving updates on the open homes and whether I could do more to enhance the property, even to the point where I was invited to other open homes to improve the potential value. 

As this was the first time I have ever sold a property the experience was a very pleasant one and I would have no hesitation in recommending Mcgrath to anyone but most of all in recommending you as the first point of contact. 

I hope you have many more successful sales"

Regards,

Linsey Hall - Greystanes

"My experience of selling my Liverpool apartment was very positive due to the assistance of Nick Coundouris of Mcgrath. 

In every respect he has demonstrated all the professionalism and expertise that one would desire in selling their property successfully. Nick has also shown genuine concern and willingness in understanding my goals and achieving the result I wanted. 

I would thoroughly recommend him, and intent to use his services whenever I require a realtor in the future. Thank you Nick for your outstanding quality service."

Kind Regards, 

Prospero Poci - Liverpool

Dear Nick,

"We are writing to you to express our gratitude and to say Congratulations on a job well done!

We can’t thank you enough for the fantastic job you’ve done for us in regards to the sale of our home. Not only did you meet our expectations but exceeded them by miles. Everything about McGrath’s Parramatta and your own personal attitude scream perfection. 

From the first phone call your professionalism was obvious. The information pack that you personally delivered was impressive and indicated to us that we would receive first class service, but still, we were continually impressed by your dedication and attention to detail. We listened with eager ears and were comforted knowing that you were as invested in achieving as good a result as we were. You were always in touch with the both of us and we were always informed about everything that was going on no matter how minor the development. We never had the need to call you for any reason. You were always in touch and are still calling us to let us know what’s happening and where we’re up to now that our home has been sold.  The feedback and reports you prepared were informative and a great help allowing us to be well informed before making choices and decisions.

The whole marketing campaign was a fantastic experience. The combined efforts of you, the photographer, and scriptwriter and with the aid of floor plans and the advertising made us feel our home was polished to perfection. By hosting set open for inspection times we were able to make sure we were happy with the way our home was being presented and that the sale process didn’t impact negatively on our lifestyle.

The actual auction process was an enjoyable one. We had all our fears and concerns alleviated and you encouraged us to be excited and enjoy the process. We never felt pressured and felt that  you, the other agents and the Auctioneer were all working with us  to achieve the best possible outcome.  

McGrath maintain a professional and polished service that we believe is incomparable to any other agency out there. We have the upmost respect and confidence in the service that you and your office have provided us and have no hesitations recommending your services to anyone that will listen. Now that we have had a McGrath experience we wouldn’t deal with anyone else!

Wishing you every success in the future."

Mark and Blazenka Topic - Greystanes

"I would like to thank Nick for the sale of my property. Nick is very proactive and dedicated to getting the best possible outcome for his clients. From my first conversation with Nick, I was very impressed with his commitment and his daily updates were a constant reassurance that everything was going along smoothly. 

Considering the climate change, I am very pleased with the results and glad to have chosen McGrath. I have no hesitations in recommending Nick or McGrath to anyone." 

Marvi M - Merrylands

“First of all I’d like to thank you both formally for the professional, efficient and effective manner in which you helped me with the sale of this property. I’d like to say how easy it is to get in contact with either of you whenever I did needed to.  

After selling a few homes over the years with other agents, I have to say......McGrath is the best to deal with hands down. 

Well done my friends Nick Coundouris & Shalini Singh, I wish you all my best and many more sales in to your books. Once again, a million thanks for a job well done.” 

Kindest regards 

Luciano Mozzi - Greystanes

Dear John McGrath                     

Re: Nick Coundouris                             

"I am writing to thank you for referring Nick Coundouris to act as agent in the sale of my former property at 25 Greyfriar Place, Kellyville.

From the outset, Nick was pro-active, well-researched, switched on and yet personable and never over-bearing. What differentiated Nick from previous agents that I have dealt with was that he had a very clear strategy and system that he explained from the outset and then executed with precision. I felt involved in the process at all times and the experience was more like being part of a team trying to achieve a goal rather than hiring an agent to try and sell a property. Nick provided daily updates via email and phone and met with me on a weekly basis to provide summaries and recommend adjustments to our sales strategy. Every week, he drove all the way from Parramatta into the city in spite of the distance and inconvenience of city parking. I greatly appreciated the efforts he made to meet in person even though he could easily have resorted to the more convenient option of updating me via phone.

What really impressed me, however, was that in a tough market when the initial pre-auction phase did not yield the results hoped for, Nick remained optimistic and motivated. He continued to research the market and delve deeper into  why the property was not being received as well as we had anticipated. Constantly on the phone to potential buyers to find reasons and collating new information about similar properties that had recently sold, he produced sound, well researched reports that showed clearly where the market valued the property. Armed with an accurate view of the market, Nick then applied his considerable salesmanship and developed an obvious rapport with potential buyers resulting in a healthy turnout at the auction and the achievement of a result beyond our expectations. On the day of the auction, he kept my wife and I informed of the process and stepped us through the proposed strategy. We were in good hands and confident that all avenues had been exhausted in order to attain the best possible price.

Nick has been an excellent sales agent displaying maturity beyond his years. If he is a reflection of the agents that you have throughout your organisation, then I can only see McGrath Estate Agents going from strength to strength in the years ahead. Please pass on my family's thanks to Nick and if we do decide to sell further properties in the West/North West, we will not hesitate to engage him as our agent."

Yours sincerely

Ken Lee
Relationship Manager
ANZ Private Bank
Australia and New Zealand Banking Group Limited

Dear Nick

"Thank you very much for selling my house in Guildford at a Excellent price. We are satisfied about the outcome especially about the timeline - within two weeks my house was sold and the purchaser paid us 10% deposit without requiring of the cooling period.
 
We have lived in the place for 8 years, we love our place. With children growing up, we start to feel that we need more spaces for children, it is a very hard decision for us to put our house for sale, and choose an agent who can help in our best interest.
 
Nick did that for us. He is very friendly, professional and always keep us informed about the feedback from the interested purchaser.
 
I would recommend Mcgrath to any person who wants to sell his property as well as buy a new property because I feel the staff there is honest and reliable.
 
Nick , thanks you again and good luck to your career and your future."

June Zhao and David Wang - Guildford

"When Nick Coundouris presented me with the white folder containing all the information on preparing for my sale, marketing strategies, advertising, time frames, I was so impressed and felt so confident, I knew this was exactly what I was looking for. I signed Nick as my agent and that best thing I ever did. It is so encouraging to meet someone who is so passionate about what they do and so truly committed to the project at hand.

Nick was in contact with me daily, keeping me updated and offering ideas to present my home as best as possible. I felt secure in knowing that Nick was acting in my best interest, clearly demonstrating to me he had the knowledge, skills and "polish" to do what McGrath's had trained him to do...and he did! My property sold in 2 weeks for a premium price."

Sharyn L - Guildford

"Thanks Nick for all your help with my property. Your honesty and quality service is truly appreciated and I am extremely happy with the result that you were able to achieve for me.

I have no hesitation in recommending you to all my family and friends."

Andrew M - Abbotsbury

" I would like to take this oppurtunity to thank you for all your help in the sale of my property. My decision was made easily to go with McGrath, by seeing what the McGrath protocols can do to increase the chances of selling a property.

From my experience a company can have the best procedures and package to promote the company but this does not mean anything unless the human element performs and carries out the job to perfection. Nick you did that and more, it's such a responsible job to make dreams come true.

Sharyn and I thank you for making our dream come true. I'm sure down the track people will ask who sold your property for you and i will have no hesitation in saying "Nick Coundouris from McGrath".  

A perfect job mate, thank you so much.

Simon Chin - Glenmore Park

"At the beginning of 2008, my wife and I placed our home on the marker for sale. Not knowing what the market was going to do it took us quite some time to obtain results that fitted into our circumstances. A new direction was required and this is where Nick Coundouris of McGrath Estate Agents came into the equation. Obtained through a strong recommendation, the method of sale brought results that seemed impossible in the current climate.

We recommend Nick to anyone who can tailor make a package to suit your needs. You will not be disappointed."

Jennifer and James Maldon

Dear Nick, 
 
"We wanted to say a huge Thank you for all the hard work you put into getting us the best possible result at Saturdays Auction. We were overwhelmed with the price we acheived and you should be very proud. You really put our minds at ease during the process (even when we had silly questions, objections and queries) and we know now that Auction "aint so bad" 
 
Apart from being a great agent you are also a great person and we wish you all the best in the future and your career. Feel free to keep in touch and pop in for a coffee/ chat anytime!
 
Below is a recomendation from both myself and my husband that you are completely deserving of.
 
Thank you!"
 
Salvatore & Christine Del Duca
 
 
To anyone thinking about selling your property, 
 
"McGrath Estate Agents really are a professional and well informed company and we are glad we met Nick Coudouris & made the choice to sell with him & McGrath. First off were impressed with Nicks knowledge of the market and his "can do" attitude. He came prepared, confident and researched and despite our previous misconceptions about Auctions, Nick proved to us that it was the best avenue to not only acheive, but exceed the price we were looking for. And was he right! Through a well organised and professional campaign Nick acheived well over our reserve and even above our "what we want" price. Nick gave us great hints and tips on how to present our property in a way that would make it break through all the other apartments for sale in the area and stand out. He then proceeded to bring through dozens of interested buyers during the 4 week campaign. Nick visited us each week to present the latest feedback from everyone who saw the apartment too. What we loved is that we were never in the dark or left wondering how the Auction might turn out and while he was always professional, Nick made us feel relaxed, positive and comfortable. When the day came Nick took time to reassure us (as the emotions crept in right on cue!) and made sure we were okay. Again we were impressed and greatful.
 
We would not hesitate in recomending Nick Coundouris to all our friends, colleagues and family. He is an outstanding, honest, genuine and professional Estate Agent.
 
Thank you Nick and Well done!"
 
Salvatore & Christine Del Duca

Dear John McGrath, 

"We would like to take this opportunity to thank one of your agents Nick Coundouris for selling our property (3/24, Allison Road, Guildford. NSW 2161) within a short time and with a price that exceed our expectation.

We know Nick through our former neighbours and Nick sold their properties in a short time. And that give us a great confident and comfort about McGrath’s selling capability. 

At first, when we decided to sell our property in Guildford, we knew that it won’t be an easy task eg very high strata cost.  We need a proactive agent with confident, in control, well presented, excellent negotiation and outstanding clients/buyers communication skills. Who else but Nick!

Nick thoroughly researched Guildford market trend and gave us an initial market report which we were very impressed. We loved his opinion on how our house should be presented during open days; and his strategies on how to attract buyers, not just from nearby suburbs but around Sydney. 

Everyday, Nick followed up with the buyers after each open house and gave us an update on buyers’ opinions. We knew our property were in good hands. Another thing we like about Nick is he is always contactable during business hours and afterhours. Nick always able to find time to meet us on the same day! This is very good. No doubt that Nick has an excellent customer service skill but more importantly he knows what customer want to know and need to know.

We were overjoyed when our property was sold higher than our initial expectation.  Thank you Nick and we wish you all the best in your career".  

Thank you McGrath.

Cheers,

Chuen Horng Heng and Linda Chan