I would like to extend my gratitude to you and your team for the exceptional result achieved in selling our home. I appreciate the effort spent in ensuring we sell quickly for above our agreed price. You and your team were professional and friendly, which made this process surprisingly pleasant.
I have been prompted to write this letter to you following a rather difficult situation I experienced in working with an Estate Agent in Campbelltown yesterday, and the absolute contrast I experience each day in working with every single staff member I come into contact with from your office
When Mike and I decided to sell our house we went to some trouble to select the Real Estate Agency we felt would provide optimum marketing potential and quality customer service. We had no idea of administration or professional conduct standards to compare one agency from another. (I do now!!!)
From the outset, you and your staff have provided us with exemplary administrative documentation, extremely high level courtesy and communication feedback, clear and unambiguous information for us to make effective decisions in respect to the sale of our house, and above all else a truly delightful personal, and professional, interpersonal relationship with each and every staff member, who has contacted us by telephone, made viewing appointments, provided oral feedback or offers on sale price, presented at our property with clients or had discussions with us at our house in respect to the sale of our property.
Every staff member has been 100% reliable and on-time for all showings. Mike and I have been extremely impressed and appreciable of such a high quality service, that I know from experience in my own field - just does not happen without on-going staff training in these areas. You have trained your staff well!!!
I should be very grateful if you could pass on these words to your staff, and let them know their efforts are very much appreciated by all of us.”
“Our grateful thanks to you and your team. We could not have been happier with the results”.
Mr & Mrs R Warren
“Please accept our thanks for the way in which the purchase and Sale of our properties in Camden were handled. The professional and dedication that you showed during this period was exemplary, and I think directly contributed to the quick finalizing of these matters. Your experience in dealing with the Camden area was evident, and allowed us to place a great deal of trust in you. We will have no hesitation in providing your name to people that may be looking for a property in this area, as I know that they will be well looked after. Kind Regards”.
Mr & Mrs P. King
“Your team were extremely professional in all circumstances, The feedback we received within hours of having you come through our house was also outstanding, We especially wish to thank you for obtaining more than the asking price for our home. We would definitely recommend you and your team to anyone who wanted their property sold honestly, professionally and at an appropriate price.”
The Stelzer. Family
“Efficient, Professional, Organised!! Well Done”.
Ms D. Connolly
“You can’t improve on perfection!”
Mr G. Haar
“We felt confident in the professionalism of the company to show our home when we were not present”.
Mrs P Robinson
“The assistance shown by your staff including courtesy & feedback generated a relaxed atmosphere during the selling of our home”.
Mr & Mrs S Adams
"Would like to thank you for your professionalism and the quick sale, it certainly has made the whole process relatively pain-free!"
Kay & Simon