Anna Younan enjoys an excellent reputation. A sales agent at McGrath Camden, Anna has real insight into the Macarthur property market. But what really distinguishes Anna are her personal qualities. Warm and engaging, Anna has outstanding interpersonal skills. She takes a genuine, empathetic interest in the people she deals with, and it’s this that drives her exceptional efforts on behalf of clients. One of the factors that attracted Anna to real estate was “the opportunity it provides to help people who are undergoing a major life change.”
She is perfectly suited to her role. Regarding herself has her client’s advocate, Anna goes to great lengths to help clients understand the sales process. Drawing on her own experience of selling a home, Anna knows the importance of keeping clients fully informed throughout a campaign, from initial discussions about the kind of price clients should seek through to the final point of sale. Anna says “I know how important it is to feel like you’re in the driver’s seat when you’re selling your home, and I make it my business to communicate with clients about every aspect of their sale.” Anna is also known for her willingness to provide assistance with issues that may be considered outside the scope of a real estate agent. Indeed, what defines Anna is her genuine desire to make her clients’ experience of a sale as easy as possible. Results-focused, Anna always retains a keen awareness that vendors are seeking the best possible price for their property and she pursues this vigourously.
Anna’s willingness to provide personalised service to clients extends to buyers as well as vendors. Aware that the process of purchasing a home can be daunting, Anna goes to great lengths to educate and assist buyers. As Anna says, “I’m very happy to walk clients through the buying process. I really do love matching buyers with their dream home, so I’m more than willing to assist them with anything that makes it easier to do so.” As someone with a genuine commitment to providing outstanding service.
Anna believes that McGrath offers her the ideal professional environment. She says “I love that our one-company structure enables us to provide more efficient, effective service. We really do have access to the best people resources in real estate. It makes a world of difference to the results we can achieve for our clients.”
With thanks for our lovely gift and showing us how real estate should work! best wishes & regards - Jack & Sheila Caris
My name is Matthew Richards, my partner Grace Wells and I purchased a property in mid 2011 in Glen Alpine from McGrath Real Estate Narellen. Shortly after that time I sent through a letter of appreciation to McGrath office at Narellen but apparently this never made it I am writing this letter to show my appreciation to the McGrath team at Narellen for all their help and guidance in purchasing this property. This was not our first property purchase and we have dealt with a lot of real estate agents in the past. We found the McGrath team to be the best by far, after dealing with many real estates around the Campbelltown area it was a delight to be able to deal with the McGrath team. Although we only dealt with Anna Younan and Luke Mannion they represented the Mcgrath team to be professional and knowledgeable. Anna in particular we found to be very friendly, enthusiastic and helpful throughout the whole process. We found Anna to be professional, courteous and always willing to help us in every way she could. One of the most important things we found with Anna was she answered her phone at all hours of the day and any day of the week. Being a shift worker it’s hard to operate with people who only work business hours or people who operate only via voicemails and emails like other real estate agents. It was nice to deal with someone in a personal manner who answered the phone the majority of the time, if she wasn’t able to she would call back within minutes. Since this time Anna has made follow up phone calls to make sure everything went smoothly and there were no problems with the house. Unlike many other real estate agents who you never hear from again, I found this to be refreshing, professional friendly and confident. It shows that Anna and McGrath real estate are confident in their business and their relationship with buyers. Through out the process I was also told that there was no individual agent commission for the sale of their properties. If this is true, I find it to be fantastic and I think it shows that Anna was not after her next commission sale but truly wanted to sell the property to someone who loved it. Because of this and because of Anna we have recommended McGrath to everyone we come across and in the future will only use McGrath in selling or renting our properties. Thank you for your time in reading this and hope you will pass on our appreciation to Anna and the McGrath team. Yours Sincerely Matthew Richards & Grace Wells
Thank you for your significant help and great customer service. It could not have happened without you. - Tony & Jacqueline Trinh